Los Balcones Apartment Terms and Conditions:

All bookings are accepted subject to the following terms and conditions:-

1.                  Definitions:

In these terms and conditions:

“the Owner” means Stephen Rosenvinge whose address is 4A Church Square, Harrogate, HG1 4SP England.  Telephone no. 01423 569 698.

“the Client” means any person whom the Owner contracts with for the use of the Property and all persons sharing the use of the Property during the period of letting.

“the Property” means Apartment B5.1 Los Balcones, Los Arqueros.

2.                  No contract comes into existence until the Owner has accepted a booking in writing.

3.                  On the Owner giving written acceptance of a booking, the Owner agrees to provide the Property for the purposes of holiday accommodation as described in the Owner’s brochure or website and price list for the duration of the booking.

4.                  The Client agrees to pay a Deposit of 20% of the price within 7 days of receipt of the Owner’s invoice.  Time is of the essence, and in the event of non-payment the booking is cancelled.

5.                  The Deposit is not returnable in the event of cancellation.

6.                  A security deposit of £150 is payable to cover, for example (but not limited to), damage to the Property, its contents, or loss of any keys.  This sum shall not limit the Client’s liability to the Owner in the event of loss.  The Owner will account to the Client for the security deposit and refund the balance within two weeks after the rental period once the keys have been safely returned to the Owner and independent confirmation has been received of no damage.

7.                  The Client agrees to pay the balance of the price together with the security deposit, no later than 8 weeks before arrival at the Property (or within 7 days of invoice in the case of a booking less than two months before arrival).  Time is of the essence and the Owner reserves the right to give notice in writing that the reservation is cancelled in the event of non-payment.

8.                  If the Client cancels after full payment, the security deposit together with the following percentage of the balance will be returned, counting from and including the date the Owner receives notice of cancellation to and including the date of arrival:  9 days or less 0%; 10-15 days 10%; 16-44 days 25%; 45 or more days 50%.

9.                  The Client shall:

(a)                only allow to reside in the Property a maximum of 5 people (unless the Owner gives permission) whose names and addresses have been supplied to the Owner before the Owner accepted the booking;

(b)               take good care of the Property and the furniture, fixtures and fittings and leave it in a clean and tidy condition.  The Owner reserves the right to make a retention from the security deposit to cover additional cleaning costs if the Client leaves the Property in an unacceptable condition;

(c)                observe the rules relating to the use of Property and the pools on the site as contained in the copy of  the  visitor notes located in the Property;

(d)               report to the Owner, at his address in clause 1 above, without delay, defects in the Property or breakdown in the equipment in the Property.

(e)                respect the peace of the other occupants of the site;

10.              The rental period shall commence at 2:00pm on the first day and the Client shall vacate the Property by 10:00am on the day of departure.

11.              Arrivals and departures are on Saturdays unless otherwise agreed.

12.              In the event of an above average consumption of electricity (15€ per week), the Owner reserves the right to deduct the cost of the excess from the security deposit.

13.              Save in the case of death or personal injury the liability of the Owner shall be limited to the sum paid by the Client to the Owner for the booking.

14.              The Owner shall not be liable to the Client:

(a)                for any defect or stoppage in the supply of public services to the Property or in respect of any equipment in the Property, garden or swimming pools;

(b)               for any loss, damage or injury which is the result of adverse weather conditions, riot, war, strike or other matters beyond the control of the Owner.

The Client is strongly advised to have adequate travel insurance to cover cancellation, medical expenses and loss or damage to the Client’s possessions.

15.              The contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

16.              We are not able to accept debit or credit cards in payment.